GUIDE LINES FOR ACCESSIBILITY TO THE PUBLIC MEANS OF TRANSPORT
For some passengers the autonomous mobility in the cities is still a problem. Such persons are paraplegic and quadriplegic , blind, people with hearing problems, elderly people, pregnant women etc. We are trying to give equal opportunities to all these people and we are trying to offer a public transport system accessible to all. Provided that the access to the ramps is prohibited by illegally parked vehicles you can call OASA at the phone number 210 6430880, 210 8708040, 210 8200883 and a crane will remove the illegally parked vehicles. Dear passenger, if you are a disabled person you could follow the following guide lines”
Using the metro lines ( lines 2 & 3 )
- Approach the nearest metro station
- Using the ramps at the pavements you approach the lift of the station
- Enter into the lift to the platforms. All lifts are fully accessible. If there is any problem please use the emergency bell.
- Enter into the train, either by yourself or by the assistance of the station’s staff.. If you are using a wheel chair the access to the train is easier if you use the first or the last wagon of the train.The reason behind it is that at the first and last wagon of the train there is a ramp between the train and the platform
- Blind people can ask for the help of the station’s staff who will help for the embarkation/ disembarkation
USING ELECTRIC LINE ( line 1 )
- Follow all the above guide lines, since all the stations of Line 1 are fully accessible
- Enter from the first door of the first wagon of the train where there is special signs.
- At the stations, AGHIOS NICOLAOS, OMONOIA, MONASTIRAKI, you have to ask for the help of the station’s staff who will place the portable ramp between the platform and the train ( In these stations there is a big gap between train & platform ) In these stations we have put special signs and there is also an announcement
USING THE TRAM LINE
- Please approach the nearest tram station , using the help of your companion, since the approach to the stations is rather difficult since there is no ramp at the pavement.
- Enter into the tram where you will find seats dedicated for disabled people.
- Approach to the nearest bus stop
- Choose, if possible a bus stop with a precast concrete platform
- When the bus stops at the bus stop the bus driver is obliged to operate the kneeling system and the electronic ramp, if there is one. Please note that almost all buses are fitted with kneeling system and about a quarter of them have ramps
- You can enter into the bus by yourself or using the aid of the bus driver. Instructions have been given to the drivers to offer help to disable people.If there is any complain you can reach OASA at the phone number 210 8836076-80.
- In the case of groups of disable people eg schools which is using every day the public transport system you can call OASA at the phone number 210 8200883, 210 8200881.
We are already operating two special bus lines, line number 030 for the needs of disable children and line 910 for the needs of blind people.
USING TRAM LINE
- Approach the nearest trolley bus stop
- Use, preferably, the stops with a precast concrete platform
- The trolley drivers are obliged to operate the kneeling system and the electronic ramp if there is one. Please note that all trolleys are fitted with the kneeling system and about a quarter of them are carrying electronic ramps. If you have any complain please call OASA at the phone number 210 8836076 – 80.
- All trolley drivers are obliged to offer help to the disable people